Pricing

Choose your plan

Our plans adapt to your needs

Starter
$79USD/mo
billed annually ($948/yr)
Get started
  • 1 team seat
  • 2,000 processed messages / month
  • Text only
  • 1 attention channel
  • Basic LLM model
  • Email support
Most popular
Pro
$159USD/mo
billed annually ($1908/yr)
Get started
  • 3 team seats
  • 5,000 processed messages / month
  • 2 attention channels
  • Advanced LLM + audio transcription
  • Live stats and analytics
  • Orbi, your internal assistant
  • Priority email support
Full
$319USD/mo
billed annually ($3828/yr)
Get started
  • 5 team seats
  • 15,000 processed messages / month
  • 5 attention channels
  • Chat macros, automations and webhooks
  • Webhook notifications
  • Dedicated chat support
Enterprise
Custom
Let's talk
  • Unlimited attention channels
  • Text, audio and images
  • Custom flows and integrations
  • Professional advice
  • Priority phone support
  • Custom payment method

Prices in USD. Taxes not included.

Compare plans

Starter

$79USD/mo
billed annually ($948/yr)
Get started

Capacity & limits

Team seats
1
End-customer conversations
Unlimited
Processed messages / month
2,000
Channel test runs / day
10
Document indexing pool
2 MB
Add-ons available
—

AI & attention channels

LLM model
Basic
Attention channels
1
Audio transcription
—
Custom skills
—
Orbi (internal assistant)
BYOK (bring your own LLM key)
—

Alumbra Chat

Alumbra Chat custom attributes
—
Alumbra Chat macros and canned replies
—
Alumbra Chat automations and webhooks
—

Insights & notifications

Live stats and analytics
Basic
Service notification channels
In-app, Email

Support

Support
Email · 48h SLA
All product updates
Most popular

Pro

$159USD/mo
billed annually ($1908/yr)
Get started

Capacity & limits

Team seats
3
End-customer conversations
Unlimited
Processed messages / month
5,000
Channel test runs / day
25
Document indexing pool
15 MB
Add-ons available

AI & attention channels

LLM model
Advanced
Attention channels
2
Audio transcription
Custom skills
Orbi (internal assistant)
BYOK (bring your own LLM key)
Save $25/mo

Alumbra Chat

Alumbra Chat custom attributes
Alumbra Chat macros and canned replies
—
Alumbra Chat automations and webhooks
—

Insights & notifications

Live stats and analytics
Basic
Service notification channels
In-app, Email

Support

Support
Priority email · 12h SLA
All product updates

Full

$319USD/mo
billed annually ($3828/yr)
Get started

Capacity & limits

Team seats
5
End-customer conversations
Unlimited
Processed messages / month
15,000
Channel test runs / day
50
Document indexing pool
25 MB
Add-ons available

AI & attention channels

LLM model
Advanced
Attention channels
5
Audio transcription
Custom skills
Orbi (internal assistant)
BYOK (bring your own LLM key)
Save $50/mo

Alumbra Chat

Alumbra Chat custom attributes
Alumbra Chat macros and canned replies
Alumbra Chat automations and webhooks

Insights & notifications

Live stats and analytics
Advanced
Service notification channels
In-app, Email, Webhook

Support

Support
Dedicated chat
All product updates

Enterprise

Custom
Let's talk

Capacity & limits

Team seats
Unlimited
End-customer conversations
Unlimited
Processed messages / month
Unlimited
Channel test runs / day
Unlimited
Document indexing pool
Unlimited
Add-ons available

AI & attention channels

LLM model
Advanced
Attention channels
Unlimited
Audio transcription
Custom skills
Orbi (internal assistant)
BYOK (bring your own LLM key)
Save $50/mo

Alumbra Chat

Alumbra Chat custom attributes
Alumbra Chat macros and canned replies
Alumbra Chat automations and webhooks

Insights & notifications

Live stats and analytics
Custom
Service notification channels
In-app, Email, Webhook

Support

Support
Dedicated chat
All product updates

Prices in USD. Taxes not included.

Need more? Scale your plan.

Stack add-ons on Pro and Full to grow capacity without changing tiers.

Available on Pro and Full
  • +1 attention channelAdd another channel where Orbi attends.
    $30USD/mo
  • +1 team seatInvite another teammate to the panel.
    $25USD/mo
  • +1,000 processed messages / monthBoost monthly capacity when traffic spikes.
    $40USD/mo

Prices in USD. Taxes not included.

Pricing simulator

Build your perfect plan

Tell us what you want to automate and we'll match the cheapest plan + add-ons combination.

Attention channels

Orbi handles each channel separately.

Conversation volume

Conversations per month500
505,000

End-customer conversations Orbi will handle across your channels.

Messages per conversation6
130

Typical round-trip messages in a single conversation.

Estimated processed messages / month3,000

Team

People from your team using the panel and Alumbra Chat.
Team members3
130

Features

Support level
Enterprise needsSelecting any of these triggers an Enterprise recommendation.
Recommended planPro
Save 20%
$159USD/mo
billed annually ($1,910/yr)
Pro plan
$159
Total per month$159/mo

Prices in USD. Taxes not included.

Get started
Message us on WhatsApp