Pricing

Choose your plan

Our plans adapt to your needs

Starter
$79USD/mo
billed annually ($948/yr)
Get started
  • 1 team seat
  • 2,000 processed messages / month
  • Text only
  • 1 Orbi · 1 skill
  • Basic LLM model
  • Email support
Most popular
Pro
$159USD/mo
billed annually ($1908/yr)
Get started
  • 3 team seats
  • 5,000 processed messages / month
  • 2 Orbis · 2 skills
  • Advanced LLM + audio transcription
  • Live stats and analytics
  • Priority email support
Full
$319USD/mo
billed annually ($3828/yr)
Get started
  • 5 team seats
  • 15,000 processed messages / month
  • 5 Orbis · all skills
  • Chat macros, automations and webhooks
  • Webhook notifications
  • Dedicated chat support
Enterprise
Custom
Let's talk
  • Unlimited Orbis
  • Text, audio and images
  • All Skills
  • Custom flows and integrations
  • Professional advice
  • Priority phone support
  • Custom payment method

Prices in USD. Taxes not included.

Compare plans

Starter

$79USD/mo
billed annually ($948/yr)
Get started

Capacity & limits

Team seats
1
End-customer conversations
Unlimited
Processed messages / month
2,000
Document indexing pool
2 MB
Add-ons available
—

AI & Orbis

LLM model
Basic
Orbis (assistant channels)
1
Skills per Orbi
1
Audio transcription
—
BYOK (bring your own LLM key)
—

Alumbra Chat

Alumbra Chat custom attributes
—
Alumbra Chat macros and canned replies
—
Alumbra Chat automations and webhooks
—

Insights & notifications

Live stats and analytics
—
Service notification channels
In-app, Email

Support

Support
Email · 48h SLA
All product updates
Most popular

Pro

$159USD/mo
billed annually ($1908/yr)
Get started

Capacity & limits

Team seats
3
End-customer conversations
Unlimited
Processed messages / month
5,000
Document indexing pool
15 MB
Add-ons available

AI & Orbis

LLM model
Advanced
Orbis (assistant channels)
2
Skills per Orbi
2
Audio transcription
BYOK (bring your own LLM key)
Save $25/mo

Alumbra Chat

Alumbra Chat custom attributes
Alumbra Chat macros and canned replies
—
Alumbra Chat automations and webhooks
—

Insights & notifications

Live stats and analytics
Service notification channels
In-app, Email

Support

Support
Priority email · 12h SLA
All product updates

Full

$319USD/mo
billed annually ($3828/yr)
Get started

Capacity & limits

Team seats
5
End-customer conversations
Unlimited
Processed messages / month
15,000
Document indexing pool
25 MB
Add-ons available

AI & Orbis

LLM model
Advanced
Orbis (assistant channels)
5
Skills per Orbi
All
Audio transcription
BYOK (bring your own LLM key)
Save $50/mo

Alumbra Chat

Alumbra Chat custom attributes
Alumbra Chat macros and canned replies
Alumbra Chat automations and webhooks

Insights & notifications

Live stats and analytics
Service notification channels
In-app, Email, Webhook

Support

Support
Dedicated chat
All product updates

Enterprise

Custom
Let's talk

Capacity & limits

Team seats
Unlimited
End-customer conversations
Unlimited
Processed messages / month
Unlimited
Document indexing pool
Unlimited
Add-ons available

AI & Orbis

LLM model
Advanced
Orbis (assistant channels)
Unlimited
Skills per Orbi
All
Audio transcription
BYOK (bring your own LLM key)
Save $50/mo

Alumbra Chat

Alumbra Chat custom attributes
Alumbra Chat macros and canned replies
Alumbra Chat automations and webhooks

Insights & notifications

Live stats and analytics
Service notification channels
In-app, Email, Webhook

Support

Support
Dedicated chat
All product updates

Prices in USD. Taxes not included.

Need more? Scale your plan.

Stack add-ons on Pro and Full to grow capacity without changing tiers.

Available on Pro and Full
  • +1 OrbiRun another assistant on its own channel.
    $30USD/mo
  • +1 team seatInvite another teammate to the panel.
    $25USD/mo
  • +1,000 processed messages / monthBoost monthly capacity when traffic spikes.
    $40USD/mo

Prices in USD. Taxes not included.

Pricing simulator

Build your perfect plan

Tell us what you want to automate and we'll match the cheapest plan + add-ons combination.

Channels for your Orbis

Each channel is handled by a dedicated Orbi.

Conversation volume

Conversations per month500
505,000

End-customer conversations your Orbis will handle.

Messages per conversation6
130

Typical round-trip messages in a single conversation.

Estimated AI replies / month3,000

Team

People from your team using the panel and Alumbra Chat.
Team members3
130

Features

Support level
Enterprise needsSelecting any of these triggers an Enterprise recommendation.
Recommended planPro
Save 20%
$159USD/mo
billed annually ($1,910/yr)
Pro plan
$159
Total per month$159/mo

Prices in USD. Taxes not included.

Get started