An AI agent for WhatsApp.Orbi answers and sells for you.
Orbi answers your WhatsApp Business at any hour, takes orders and books appointments. You connect it the official Meta way, with no passwords shared.
- Emily: 0:14. Wants a wooden table for 6 that arrives before Saturday
- Oak & Grain Furniture: I'd go with the 71-inch walnut table: it seats 6 and it's in stock. Order today and it arrives Thursday.
- Oak & Grain Furniture: Walnut table, 71 in, $890
- Emily: Sounds good, I'll take it
- What Orbi did: Order 2318 · Walnut table, 71 in
Official Meta connection
Alumbra is a Meta Tech Provider. You connect your number through the official WhatsApp Business API, with no QR codes or passwords.
Answers at any hour
The 11 p.m. message gets a reply in seconds, with today's stock and prices.
The chat ends in an order
Orbi takes the order or books the appointment right there. Your team finds it ready in the Panel.
What Orbi does on your WhatsApp.
What Orbi did: Understood Emily's voice noteUnderstands voice notes and photos
Customers send voice notes and product photos. Orbi understands them and replies in writing, without asking them to repeat.
- What Orbi did: Recommended the walnut table to Emily
Recommends from your catalog
It searches your catalog, checks stock before promising anything and sends the right product.
- What Orbi did: Logged order 2318
Takes the order
When the customer confirms, Orbi logs the order with the right items, and the customer gets status updates.
- What Orbi did: Passed a bulk order to Mike
Hands you the conversation
A complaint or a big sale goes to your team. Orbi alerts the right person and stops answering that chat.
WhatsApp for every kind of business.
Stores and wholesalers answer price, stock and shipping, and take the order in the same chat.
EmilyDo you have the Tulip chair in white? I need 4.
Yes, we have 6 in white. They arrive Tuesday. Should I place the order for 4?
What Orbi did: Logged an order for 4 chairs
Your WhatsApp, connected to what you already use.
Orbi answers on your WhatsApp Business number and works with your store, your calendar and your spreadsheets.
See all appsChannels
- Your website
Apps that work with WhatsApp
Tiendanube
Mercado Pago
Google Calendar
Google Sheets
HubSpot
Shopify
Questions about WhatsApp.
Still have a question?
Message us on WhatsAppYes. Alumbra is a Meta Tech Provider: you connect your number through the official WhatsApp Business API, with no passwords shared and no QR codes scanned. That avoids the ban risk that comes with unofficial connections.
Yes. You connect your WhatsApp Business number, and customers keep writing to the same place as always.
Yes. Conversations arrive in Alumbra Chat. Your team takes over any chat whenever it wants, and Orbi stops answering that one.
Yes. Orbi transcribes the voice note and replies in writing to what the customer asked. Transcription depends on the plan you choose.
Auto-replies send everyone the same message. Orbi reads each question, answers from your catalog and your information, and takes the order or books the appointment.
Still have a question?
Message us on WhatsAppHow to get started
Start working with Orbi in minutes.
- 7 days of the Pro plan, free
- No card needed, instant access
- No coding needed
- 1
Create your account
All we ask for is your business name, and you are in your Panel.
- 2
Tell Orbi how you work
Add your catalog, your hours and what it needs to know about your business.
- 3
Connect your channels
WhatsApp, Instagram and your website. From then on, Orbi attends 24/7.