AI agent for small businesses
An AI agent that serves your customers and keeps your business in order
Orbi works 24/7 across your business: chats, orders, catalog, appointments and customers, in one system.
No card needed, instant access
Works with the apps you already use
- Mercado Pago
- Google Drive
- Google Calendar
- Google Sheets
- Shopify
- Odoo
- Stripe
- HubSpot
- Zapier
- n8n
Serves your customers.Works with your team.
Orbi answers on WhatsApp, Instagram and your website around the clock. Your team sees every action and approves what matters.
Your customers
Your team
All your channels in one place.And Orbi answers on every one.
WhatsApp, Instagram and Facebook arrive together in Alumbra Chat. Your team sees everything without jumping between apps.
More about ChatsAlumbra Chat
- Facebook Messenger
From chat to order.Without typing a thing.
Orbi recommends from your catalog, with real prices and stock. When the customer says yes, the order is already in.
More about OrdersCatalog
Synced with Tiendanube, Mercado Libre and WooCommerceLucía
Hi! I'm looking for a sofa
Nogal Sofa
$890
Oak Bed
$1,290
Arc Lamp
$210
Order #1064
NewValentina
1 × Arc Lamp$210
Total$210
Learns from every conversation.And doesn't forget.
Orbi keeps what he learns from your customers and your team, and uses it in the next conversation.
More about KnowledgeOrbi's memory
- ShippingNo deliveries on Saturdays
- CustomersLucía picks up in store
- ProductsThe Nogal Sofa has 3 colors
Connects toall your apps.
It books on your calendar, charges with Mercado Pago, fills in your spreadsheets and checks your own system through an API or MCP server.
More about AppsApps
Using Google Calendar
Mercado Pago
Google Calendar- Tiendanube
Google Sheets
Shopify
Gmail
HubSpot- Your system
Calendly
Mercado Libre
Odoo
Zapier
Notion
Google Drive
Trello
Stripe
Slack
WooCommerce
Every business is different.Orbi adapts to yours.
Retail
Catalog, orders and shipping in one place.
Health
Appointments and patient questions, always up to date.
Real estate
Inquiries, viewings and claims, in order.
They are already getting their time back.
- Time saved
- +75%
- Sales recovered
- +45%
- Average ROI
- +80%
With Alumbra no message goes unanswered anymore.Orbi also gathers the information for our custom furniture projects, which gives us time back to build.
Dexter · RetailNorberto, Owner
Frequently asked questions.
Still have a question?
Message us on WhatsAppOrbi is Alumbra’s AI agent. It attends your customers on WhatsApp, Instagram and your website 24/7: it answers from your catalog, creates orders, books appointments and hands the conversation to your team when it should.
A rules chatbot answers with a menu of options and gets stuck when someone writes something it didn't expect. Orbi is an AI agent: it understands what your customers write, answers from your catalog and your information, takes the order or books the appointment, and hands the conversation to your team when it should. The full comparison is in our guide Chatbot vs. AI agent.
Yes. Alumbra is an official Meta Tech Provider: you connect your WhatsApp Business through Meta’s official flow, without sharing passwords.
Every action Orbi takes is recorded in the conversation, so you see what it did and why. When a case needs a person, Orbi hands the conversation to your team and lets you know.
No. You name your business, tell Orbi how you work and connect your channels. No code and no one to hire.
That is your call. You choose the name and tone Orbi uses with your customers. Many businesses introduce it as part of the team.
Yes. Orbi works with Mercado Pago, Shopify, Google Calendar, Google Sheets, HubSpot and other apps you install from the Alumbra Marketplace.
You start with a 7-day free trial of the Pro plan, no card needed. Then you pick the plan that fits the channels your business needs.
Yes. From the Panel you pause Orbi in one click, and your team can take over any conversation at any moment.
Still have a question?
Message us on WhatsAppHow to get started
Start working with Orbi in minutes.
- 7 days of the Pro plan, free
- No card needed, instant access
- No coding needed
- 1
Create your account
All we ask for is your business name, and you are in your Panel.
- 2
Tell Orbi how you work
Add your catalog, your hours and what it needs to know about your business.
- 3
Connect your channels
WhatsApp, Instagram and your website. From then on, Orbi attends 24/7.