Customer points program.Orbi adds them for you.
Orbi adds the points for each purchase at your rate, and your customers see their balance in the Portal.
Orbi
Younow
Club Ranking
Club points
- 1Lucy2,300 points
- 2Tom1,875 points
- 3Sofia1,215 points
- 4Diego980 points
Points from the amount
You set how much money one point is worth, and Orbi does the math on every purchase.
Customers see their points
Each customer signs in to the Portal and sees their balance and how they earned it.
Your customer ranking
See who has the most points, in order, from Contacts.
How the customer points program works.
What Orbi did: Added 25 points to Sofia for her purchaseAdds points for every purchase
Give Orbi the amount and he works out the points at your rate. Before adding them, he asks you to confirm.
- What Orbi did: Deducted 500 points from Tom for a redemption
Deducts and corrects balances
If a customer uses their points or there was a mistake, Orbi deducts or adjusts the balance and notes the reason.
- What Orbi did: Told you Lucy has 2,300 points
Tells you anyone’s points
Ask for a customer’s balance or movements and Orbi answers with the detail of each one.
- What Orbi did: Opened the Portal to Sofia
Opens the Portal to each customer
When a customer gets their first points, they can sign in to the Portal with their email and see their balance.
Points for every kind of business.
Stores and restaurants add points on every purchase so their customers come back.
MartinaAdd the points for Lucy’s $485 purchase
That’s 48 points at your rate of $10 per point. Should I add them?
What Orbi did: Added 48 points to Lucy
Orbi Copilot
Ask for what you need. Orbi does it for you.
Orbi is also your team's copilot. Ask him in your own words to find a customer, create an order, update your catalog or give you the week's numbers, and he shows you every change before saving it. You get time back to grow your business.
- Contacts:
Which customers haven't bought in two months?
- Orders:
Assign today's orders to Tomás
- Catalog:
Raise the summer line prices by 8%
- Metrics:
How many questions did you resolve this week?
Orbi
Martinanow
Today's orders
- #1042LucyWalnut Sofa
- Create the order for Carla?Approve
Your customers, from every channel.
The Club adds points to your contacts from WhatsApp, Instagram and your website, and each one sees their balance in the Portal.
See all appsChannels
- Your website
Questions about points.
Still have a question?
Message us on WhatsAppYou set how much money one point is worth, for example $10 = 1 point. When you record a purchase, the points are calculated for you and rounded down.
Yes. Each customer signs in to the Portal with their email and sees their balance and the history of how they earned it.
Yes. Import a CSV with your customers and their points, and in the same step you can give them access to the Portal.
Anyone on your team, from the Panel or by asking Orbi. Every movement is recorded with who made it and why.
You start with a 7-day free trial of the Pro plan, no card needed. Then you pick the plan based on the channels your business needs.
Still have a question?
Message us on WhatsAppMore solutions for your business.
How to get started
Start working with Orbi in minutes.
- 7 days of the Pro plan, free
- No card needed, instant access
- No coding needed
- 1
Create your account
All we ask for is your business name, and you are in your Panel.
- 2
Tell Orbi how you work
Add your catalog, your hours and what it needs to know about your business.
- 3
Connect your channels
WhatsApp, Instagram and your website. From then on, Orbi attends 24/7.