Order management.Orbi logs them with AI.

Orbi creates orders, bookings and requests from the chat, with your catalog, and your team follows them in the Panel.

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Catalog

Synced with Tiendanube, Mercado Libre and WooCommerce

Lucía

Hi! I'm looking for a sofa

  • Nogal Sofa

    $890

  • Oak Bed

    $1,290

  • Arc Lamp

    $210

Order #1064

New

Valentina

1 × Arc Lamp$210

Total$210

How the order management system works.

  • What Orbi did: Created order #1042 from WhatsApp

    Creates the order from the chat

    Orbi asks for what your form needs and the order is logged with its number.

  • What Orbi did: Confirmed stock for 2 Nordic chairs

    With your catalog Items

    When the order carries products, Orbi confirms what your catalog requires, like stock, before creating it.

  • What Orbi did: Told Carla her order is on the way

    Answers where it stands

    If a customer asks about their order, Orbi finds it and tells them its status.

  • What Orbi did: Logged quote #77 with the measurements

    Your order types, in your words

    Orders, bookings, quotes or repairs: each type has its own form and statuses.

Orders for every kind of business.

Stores, distributors and restaurants take orders over chat and see them sorted by status.

SofiaHi, I want 2 Nordic chairs and the Oak Table, can you deliver them?

Sure! Everything is in stock. Shall I confirm the order with home delivery?

What Orbi did: Created order #1042 for Sofia

Alumbra for Retail

Orbi Copilot

Ask for what you need. Orbi does it for you.

Orbi is also your team's copilot. Ask him in your own words to find a customer, create an order, update your catalog or give you the week's numbers, and he shows you every change before saving it. You get time back to grow your business.

  • Contacts:

    Which customers haven't bought in two months?

  • Orders:

    Assign today's orders to Tomás

  • Catalog:

    Raise the summer line prices by 8%

  • Metrics:

    How many questions did you resolve this week?

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Orbi

Martinanow

Today's orders

  • #1042LucyWalnut Sofa
  • Create the order for Carla?Approve

On your channels and with your apps.

Orders arrive where customers already write to you, and Orbi works with the apps your business uses.

See all apps

Channels

  • WhatsApp
  • Instagram
  • Your website

Apps

  • Google Drive
  • Mercado Pago
  • Tiendanube
  • Shopify
  • WooCommerce
  • Google Sheets

Questions about orders.

Still have a question?

Message us on WhatsApp

  • Whatever your business uses: orders, bookings, quotes, repairs or wholesale sales. Each type has its own form and statuses, and you can change them.

  • Yes. From the Panel your team creates, edits and comments on orders, and every change stays in the order’s history.

  • Yes. You choose which status changes send a message, and the customer gets it over WhatsApp or email.

  • Yes. You import them from a CSV file and review how they look before loading them.

  • You start with a 7-day free trial of the Pro plan, no card needed. Then you pick the plan based on the channels your business needs.

Still have a question?

Message us on WhatsApp

More solutions for your business.

How to get started

Start working with Orbi in minutes.

  • 7 days of the Pro plan, free
  • No card needed, instant access
  • No coding needed
Try it freeTalk to the team
  1. 1

    Create your account

    All we ask for is your business name, and you are in your Panel.

  2. 2

    Tell Orbi how you work

    Add your catalog, your hours and what it needs to know about your business.

  3. 3

    Connect your channels

    WhatsApp, Instagram and your website. From then on, Orbi attends 24/7.

Message us on WhatsApp