WhatsApp for your store.Orbi answers before they come in.
Stock, prices, hours and locations: Orbi answers right away on WhatsApp, Instagram and your website, and holds what the customer is coming to pick up.
Paulanow
What Orbi did
Fewer "do you have it in my size?"
Orbi checks stock before answering and never promises what isn't there.
Sales that come in at night
The 11 pm question gets an answer and a hold for the next day.
The counter is for the customer in the store
Your team stops cutting a sale short to answer the phone.
What Orbi does in your store.
What Orbi did: Confirmed to Martín the Bosque jacket is in stock in MAnswers with your real stock
He finds the product even when customers describe it in their own words ("the green jacket in the window") and confirms size, color and price.
How Catalog works- What Orbi did: Held the Nube 38 for Paula, pickup today at Centro
Holds items for pickup
He creates a hold order with the product, the store and the pickup time, and your team gets it ready.
How Orders works - What Orbi did: Sent Lucía the address of the Norte store
Hours, locations and payment methods
He answers from your business profile and your documents.
How Knowledge works - What Orbi did: Passed Sofía a size exchange with the receipt
Exchanges and complaints go to your team
He explains your exchange policy and, when a person is needed, hands the conversation to your team.
How Chats works
Orbi Copilot
Ask for what you need. Orbi does it for you.
Orbi is also your team's copilot. Ask him in your own words to find a customer, create an order, update your catalog or give you the week's numbers, and he shows you every change before saving it. You get time back to grow your business.
- Contacts:
Which customers haven't bought in two months?
- Orders:
Mark today's orders as shipped
- Catalog:
Raise the summer line by 8%
- Metrics:
What sold most this week?
Orbi
Martinanow
Holds
- #2210MartínBosque jacket M
- Tell Paula it expires tomorrow?Approve
On your channels and in your system.
Your customers ask on WhatsApp, Instagram or your website, and Orbi answers with the stock from the system you already use.
See all appsChannels
- Your website
Apps for stores
Dux Software
Tiendanube
Mercado Pago
Google Sheets
Questions from stores.
Still have a question?
Message us on WhatsAppHe checks your system before answering. Dux Software syncs on its own, and if you don't have a system you add your stock in the Panel.
Yes. Each hold is an order with its status: your team prepares it and marks it as picked up.
Yes, with the Club: every purchase earns points and the customer sees their balance in the Portal.
Not like the ones you know. He doesn't answer with menus: he understands the question, answers with your data and, when he doesn't know something, asks your team.
You start with a 7-day free trial of the Pro plan, no card needed. Then you pick the plan based on the channels your business needs.
Still have a question?
Message us on WhatsAppHow to get started
Start working with Orbi in minutes.
- 7 days of the Pro plan, free
- No card needed, instant access
- No coding needed
- 1
Create your account
All we ask for is your business name, and you are in your Panel.
- 2
Tell Orbi how you work
Add your catalog, your hours and what it needs to know about your business.
- 3
Connect your channels
WhatsApp, Instagram and your website. From then on, Orbi attends 24/7.