AI on your documents.Orbi reads and answers.
Orbi answers from your documents, your FAQ and what he learns from your team. When he doesn't know, he asks.
Orbi's memory
- ShippingNo deliveries on Saturdays
- CustomersLucía picks up in store
- ProductsThe Nogal Sofa has 3 colors
The same answer for everyone
Prices, policies and requirements come from your documents, not from each person's memory.
He asks instead of guessing
When something isn't in what he knows, Orbi checks with your team and tells the customer.
Explain it once
What you answer him becomes a learning, and next time he already knows.
AI that answers from your documents.
What Orbi did: Answered with your returns policyReads your documents
Upload a PDF with your price list or your returns policy, add a short description, and Orbi looks there for every answer.
- What Orbi did: Sent Diego the Saturday hours
Knows your business
Opening hours, branches, contact points and FAQ come from the profile you edit in My Business.
- What Orbi did: Asked the team whether they ship to Mendoza
When he doesn't know, he asks
Orbi leaves the question in your team's Inbox, tells the customer he's checking, and follows up with the answer.
- What Orbi did: Proposed a learning about shipping to Mendoza
Learns with your approval
From each answer your team gives, Orbi proposes a learning. You approve, edit or delete it in Orbi's memory.
Answers from what your business knows.
Stores and online shops answer about exchanges, warranties and shipping from their written policy, the same on every channel.
LucyI bought a jacket and it's too small, can I exchange it?
Yes, you have 30 days to exchange it with the tag on. Shall we set up the exchange?
What Orbi did: Answered with your returns policy
Orbi Copilot
Ask for what you need. Orbi does it for you.
Orbi is also your team's copilot. Ask him in your own words to find a customer, create an order, update your catalog or give you the week's numbers, and he shows you every change before saving it. You get time back to grow your business.
- Contacts:
Which customers haven't bought in two months?
- Orders:
Assign today's orders to Tomás
- Catalog:
Raise the summer line prices by 8%
- Metrics:
How many questions did you resolve this week?
Orbi
Martinanow
Today's orders
- #1042LucyWalnut Sofa
- Create the order for Carla?Approve
On your channels, with your data.
Orbi gives the same answer on every channel, and also checks the data you keep in other apps.
See all appsChannels
- Your website
Data
Google Sheets
Notion
Airtable
Odoo
Questions about knowledge.
Still have a question?
Message us on WhatsAppPDF documents, such as your price list, your returns policy or a how-to. Each one has a title and a short description, so Orbi knows when to use it.
With the ask-the-team skill on, Orbi doesn't make things up: he leaves the question for your team, tells the customer he's checking, and replies once he has the answer.
Yes. Everything he learns is in Orbi's memory, inside My Business. You edit or delete it whenever you want.
No. Orbi uses them to answer, and you choose which documents each channel uses.
You start with a 7-day free trial of the Pro plan, no card needed. Then you pick the plan based on the channels your business needs.
Still have a question?
Message us on WhatsAppHow to get started
Start working with Orbi in minutes.
- 7 days of the Pro plan, free
- No card needed, instant access
- No coding needed
- 1
Create your account
All we ask for is your business name, and you are in your Panel.
- 2
Tell Orbi how you work
Add your catalog, your hours and what it needs to know about your business.
- 3
Connect your channels
WhatsApp, Instagram and your website. From then on, Orbi attends 24/7.