WhatsApp for your lab.Orbi answers before every blood draw.
Appointments, fasting, insurance and "are my results ready?": Orbi answers with your lab's instructions and hands your team what needs a lab professional.
Robertonow
What Orbi did
Fewer patients who come in without fasting
Each one gets the prep for their test before coming in.
Fewer calls about results
The patient asks by chat and Orbi tells them whether results are ready and how to get them.
The front desk serves the line
Appointments and insurance questions leave the counter at 7 in the morning.
What Orbi does in your lab.
What Orbi did: Sent Roberto the prep for the glucose testExplains each test's prep
Fasting, timing, urine samples: he answers from your instructions, test by test.
How Knowledge works- What Orbi did: Booked Roberto's blood draw for tomorrow at 7:30
Books blood draws
He books the time at the location the patient picks and logs the tests from the doctor's order.
How Appointments works - What Orbi did: Told Marta her results are ready
Lets patients know when results are ready
Each test is an order with its status: when it moves to ready, the patient gets a message on WhatsApp or by email.
How Orders works - What Orbi did: Passed the lab scientist a question about a high value
Interpretation goes to a professional
Orbi doesn't read or explain results: that question goes to your team.
How Chats works
Orbi Copilot
Ask for what you need. Orbi does it for you.
Orbi is also your team's copilot. Ask him in your own words to find a customer, create an order, update your catalog or give you the week's numbers, and he shows you every change before saving it. You get time back to grow your business.
- Contacts:
Note that Carla's insurance is Blue Shield
- Orders:
Which appointments are open on Tuesday?
- Catalog:
Add the nutrition consultation at $35,000
- Metrics:
How many new patients did we have this month?
Orbi
Martinanow
Results
- #7702RobertoCBC, in progress
- Mark all 12 ready and notify each patient?Approve
On your channels and at every location.
Your patients ask on WhatsApp, Instagram or your website, and Orbi answers with each test's instructions.
See all appsChannels
- Your website
Apps for labs
Google Calendar
Google Drive
Google Sheets
Questions from labs.
Still have a question?
Message us on WhatsAppNo. Orbi tells patients when results are ready and how to get them. A professional on your team does the interpretation.
You upload your instructions as a PDF and Orbi answers from them, test by test.
Yes. The doctor's order stays in the conversation and your team reviews it before the appointment.
Yes. Each location has its hours in your business profile, and Orbi books at whichever one the patient chooses.
You start with a 7-day free trial of the Pro plan, no card needed. Then you pick the plan based on the channels your business needs.
Still have a question?
Message us on WhatsAppHow to get started
Start working with Orbi in minutes.
- 7 days of the Pro plan, free
- No card needed, instant access
- No coding needed
- 1
Create your account
All we ask for is your business name, and you are in your Panel.
- 2
Tell Orbi how you work
Add your catalog, your hours and what it needs to know about your business.
- 3
Connect your channels
WhatsApp, Instagram and your website. From then on, Orbi attends 24/7.