Task management.Orbi keeps track.
What waits on you stays on top of your Inbox: Orbi's questions, handoffs and orders assigned to you.
Alumbra Chat
Sofianow
Inbox
- Martina assigned you order #1041
- Tom mentioned you on order #1039
Nothing gets lost in the chat
Every question, handoff or assigned order reaches whoever owns it as a notification.
What's urgent, on top
Questions waiting on you stay pinned to the top of your Inbox until you answer.
Every order has an owner
Assign an order to someone on the team and they get a notification with the link.
Team task management, with Orbi.
What Orbi did: Asked the team whether there's a size 42Asks you what he doesn't know
When a customer asks something Orbi doesn't know, he leaves the question in your Inbox and tells the customer he's checking.
- What Orbi did: Replied to Sofia with what Martina said
You answer, Orbi follows up
Your answer goes back into the conversation: Orbi replies to the customer in his own words, without you writing to them.
- What Orbi did: Handed the team a shipping complaint
Hands you what needs a person
A complaint or a sensitive case reaches your team with the whole conversation, and Orbi stops replying there.
- What Orbi did: Created order #1042 from WhatsApp
Orders with an owner
Orbi creates the order from the chat and your team assigns it to whoever prepares it. Every change stays in its activity.
To-dos in order, in every business.
Stores and wholesalers take orders over chat and split them among the people who pack and ship.
CarlaCan you send me 20 boxes of the cornstarch cookies?
Done! I'm placing the order and we'll confirm the shipment.
What Orbi did: Created order #2318 from WhatsApp
Orbi Copilot
Ask for what you need. Orbi does it for you.
Orbi is also your team's copilot. Ask him in your own words to find a customer, create an order, update your catalog or give you the week's numbers, and he shows you every change before saving it. You get time back to grow your business.
- Contacts:
Which customers haven't bought in two months?
- Orders:
Assign today's orders to Tomás
- Catalog:
Raise the summer line prices by 8%
- Metrics:
How many questions did you resolve this week?
Orbi
Martinanow
Today's orders
- #1042LucyWalnut Sofa
- Create the order for Carla?Approve
Your to-dos, where you already work.
The Inbox gathers what waits on the team, and Orbi also works with the task apps you already use.
See all appsChannels
- Your website
Task apps
Trello
Asana
ClickUp
monday.com
Slack
Questions about tasks.
Still have a question?
Message us on WhatsAppIn your Inbox, inside the Panel. Orbi's questions waiting on you stay pinned on top, with the rest of your notifications below.
Yes, from the order. The assigned person gets a notification with the link, and the change stays in the order's activity.
Orbi goes back to the conversation and replies to the customer with what you said. He also proposes keeping it as a learning for next time.
Trello, Asana, ClickUp and monday.com are in Apps. If you use another tool with an API, you can connect it as your own app.
You start with a 7-day free trial of the Pro plan, no card needed. Then you pick the plan based on the channels your business needs.
Still have a question?
Message us on WhatsAppMore solutions for your business.
How to get started
Start working with Orbi in minutes.
- 7 days of the Pro plan, free
- No card needed, instant access
- No coding needed
- 1
Create your account
All we ask for is your business name, and you are in your Panel.
- 2
Tell Orbi how you work
Add your catalog, your hours and what it needs to know about your business.
- 3
Connect your channels
WhatsApp, Instagram and your website. From then on, Orbi attends 24/7.