Product

See everything Orbi does for your team

It handles your channels, understands your business, and works alongside your team.

You see every action it takes, in real time.

Omnichannel inbox

All your channels in one place

WhatsApp, Instagram, Telegram, Gmail, and your website, together in one inbox. No more hopping between apps and dropping conversations.

  • One inbox for your whole team, with no device limits.
  • Tags, views, and canned replies to keep the day in order.
  • Assign the conversations that belong to each member of your team.
Orbi learns your business

It understands your business and remembers every customer

It's not a script with canned answers.

Orbi reads your documentation, knows your catalog, and remembers what it discussed with each customer to reply with real context.

Memory that lasts

Remembers each customer and their history for months, not just one chat.

Knows your business

Learns from your documentation and catalog to answer accurately.

Audio and images

Transcribes voice notes and understands the images your customers send.

In your tone

Replies with the personality and tone you define for your brand.

Simple setup

Set it up in minutes, tune it in real time

Make a change and it applies instantly.

Try tones, refine instructions, and improve Orbi whenever you want, without depending on anyone.

Orbi's personality

OrbiLive

Hi, do you ship nationwide?

Hii! 😊 Yes, we ship nationwide. Which city should we send it to?

Changes apply instantly. No republishing, no waiting.

Transparency

What the AI does, always visible

Every action Orbi takes is logged as a private note inside the chat. Audit any conversation in seconds and always understand what happened.

Orbi activity
  • Replied to María

    Private note · 14:02
  • Created order #1029

    Private note · 14:05
  • Handed a query off to a teammate

    Private note · 14:09
Control and testing

You decide when and how it works

Turn it on and it replies on its own; pause it whenever you want. And before going live, you test everything in a safe space, without your customers ever noticing.

Active

Orbi is attending to your customers.

Test modeNot sent to real customers

Do you ship?

Yes! We ship nationwide 📦

Try how it replies before you hit play.

Orders your way

Define what to ask and Orbi builds the order

You choose which fields each order carries.

And it's not just orders: with the same model Orbi builds claims, surveys, and whatever your business needs, so nothing slips through.

Model

Fields

Orbi asks

  • What product are you looking for?

Order #1042Order created
  • Product
Peace of mind

Backed end to end

Meta-validated

Your WhatsApp connected officially, with no risk of being banned.

AI credits included

It all comes in your plan. No surprise bills from other providers.

Onboarding and support

We help you get Orbi dialed in and stay close so it performs.

Alumbra is an official Meta Tech Provider
Questions

What you usually wonder

If anything's unclear, we're just a message away.

Still have a question? Write to us

Your team gets twice as much done

Orbi attends to your customers 24/7. You focus on growing.

No credit card required.